Last updated: January 1, 2025
1. What is this Privacy Policy?
Health 1st Solutions ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
2. Who does this apply to?
This policy applies to all visitors to health1stsolutions.com and all users of our telehealth, PGx testing, Discount Rx, and remote patient monitoring services.
3. What personal data do we collect?
- Full name, email, phone number, and date of birth when you register
- Health and medical information provided during telehealth consultations
- Genetic data collected as part of PGx testing (handled under strict HIPAA guidelines)
- Payment information processed securely through third-party payment providers
- IP address, device information, and browsing behavior on our website
4. How do we use your information?
- Delivering telehealth consultations and connecting you with healthcare providers
- Processing PGx test orders and delivering results
- Managing your membership and subscription
- Sending appointment reminders and health-related communications
- Complying with legal obligations and healthcare regulations
5. HIPAA compliance
Health 1st Solutions is committed to full HIPAA compliance. Your protected health information (PHI) is handled with the highest level of care using industry-standard encryption, and shared only with authorized healthcare providers involved in your care.
6. Data sharing
We do not sell your personal information. We share data only with licensed healthcare providers involved in your care, lab partners for PGx testing, and technology service providers bound by data processing agreements.
7. Your rights
You have the right to access, correct, or delete your personal information at any time. Contact us at team@health1stsolutions.com or (619) 925-5300.